On May 6, 2024, FAW Volkswagen announced the first star rating evaluation of its spare parts warehouse. FAWSN Logistics and Aftermarket Business Unit's Volkswagen Spare Parts Changchun Warehouse won first place, successfully earning the company the highest reward of three months of "instant payment of logistics fees" and providing strong support for the company's cash flow.
The star rating evaluation of spare parts inventory was conducted by FAW Volkswagen in early 2024, consisting of five indicators: cost reduction rationalization suggestions, on-site operation evaluation, dealer satisfaction, efficiency improvement rationalization suggestions, and quality improvement rationalization suggestions. Volkswagen Spare Parts Changchun Company responded quickly and achieved good results in on-site operation evaluation and dealer satisfaction survey. Based on this, they selected and submitted dozens of rational suggestions such as cost reduction, quality improvement, and efficiency enhancement, and ultimately achieved the first comprehensive ranking in the star rating evaluation of the spare parts warehouse.
In the future, Volkswagen Spare Parts Changchun Company will continue to adhere to the guidance of "customer needs", continuously create value for customers, win their trust, and achieve win-win progress!
